Privacy Policy

1. Introduction

Nortex Heavy Logistics respects the privacy of the users of its website and is committed to protecting the personal data entrusted to it.

This Privacy Policy explains what personal data we collect, for what purposes it is used, how long it is kept and what rights the respective data subjects have, in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR) and other applicable legislation.

2. Data Controller

The controller responsible for the processing of personal data is:

Nortex Heavy Logistics

VAT No.: 161791875
E-mail: permit@specialnhl.com

For any question related to the protection of your personal data, you may contact us at the e-mail address above.

3. Personal data collected

Through the website contact form, the following data may be collected:

  • Name;
  • Company;
  • E-mail address;
  • Phone number (optional);
  • Requested service;
  • Message sent;
  • Reason for contact (price request or information request).

Providing this data is voluntary and it is used solely to respond to the request made.

4. Purpose of processing

The personal data collected is intended exclusively for the following purposes:

  • Responding to information requests;
  • Preparing proposals and quotations;
  • Contacting the user regarding the requested services;
  • Providing support services for special transport;
  • Complying with legal obligations, when applicable.

The data will not be used for purposes other than those for which it was collected.

5. Legal basis

The processing of personal data is carried out on the basis of:

  • Consent of the data subject, when applicable;
  • Pre-contractual steps requested by the user;
  • Compliance with legal obligations.

6. Data retention

Personal data will be kept only for the period necessary to respond to the request made or to provide the requested services.

Whenever there is a legal obligation to retain data, it will be kept for the legally required period.

7. Data sharing

Nortex Heavy Logistics does not sell or transfer personal data to third parties.

Data may only be shared where required by legal obligation or necessary to comply with legal requirements imposed by the competent authorities.

8. Data security

Nortex Heavy Logistics adopts appropriate technical and organizational measures to protect personal data against loss, misuse, alteration, disclosure or unauthorized access.

Although appropriate security measures are applied, no system of transmission or storage of data over the Internet can guarantee absolute security.

9. Rights of data subjects

Under the applicable legislation, the data subject may exercise, at any time, the following rights:

  • Right of access;
  • Right of rectification;
  • Right to erasure;
  • Right to restriction of processing;
  • Right to object;
  • Right to data portability, when applicable.

To exercise any of these rights, please contact:

permit@specialnhl.com

If you consider that your rights have not been respected, you may lodge a complaint with the Portuguese Data Protection Authority (CNPD).

10. Changes to the Privacy Policy

Nortex Heavy Logistics may update this Privacy Policy whenever necessary, with the most recent version made available on this website.